MEET THE OWNER // KIM
Kim's experience in providing assisted living services spans a lifetime, both professionally and personally. For 21 years, she served as the Administrative Program Director for a non-profit corporation that serves the developmentally disabled. She was responsible for the daily operation and oversight of 48 programs in Oakland and Macomb counties. She supervised a workforce of 204 employees, maintained credentials and licenses, developed and initiated training programs, manuals, etc. While working with this company, she was fortunate to participate in their Shared Lives Program. For 14 years her and her family shared their lives and home with two gentlemen with disabilities.
She currently serves on the Board of Directors for Michigan Assisted Living Association (MALA), a state-wide organization that advocates and lobbies for the rights of people within the mental health system. She has been a member of the ARC of Oakland County for over 10 years. Both of these resource agencies provide valuable information and insight into the legislative action affecting mental health services.
She knows first hand the importance of being visible and hands on to manage the communities we operate. A hands off approach to the day to day operation of a facility dramatically effects the quality of care of the clients and the morale of the staff. The staff are the lifeblood of a community and its performance. Staff must be respected and nurtured for the incredibly challenging work they do day in and day out. Only then does that good feeling of contentedness transfer to the clients and their feelings of security and being accepted.
Kim continues to expand her knowledge of the mental health system through her involvement in several industry-related groups. She has most recently brought her knowledge to the community by joining the Ortonville Lions Club. Kim's knowledge and reputation of outstanding care for those served is respected throughout our community as evidenced by being awarded the Best of the Best in the Long Term Care category through the Ortonville Citizen newspaper annually for the last four years. In January 2018, she was asked to serve on the Ortonville McLaren Medical Group newly created "Patient Advisory Council" to bring the concerns specific to their patients who reside in AFC home: the requirements of licensing, the restrictions of Medicaid and Medicare, the issues are large and ever increasing.
Jessica & Alexandria
In January 2004, Kim and her daughters, Jessica and Alexandria, began operating Mindset Management at their first community, Nature's Way AFC Home. In 2010 their second location, Country Acre AFC, was developed to serve the needs of those clients who no longer meet the admissions policy at Nature's Way due to increased medical needs. It was vital to Kim and her team that those clients receive the continuity of care with the same team of caregivers.